Question 1

What is a sewer connect portable toilet?

Accepted Answer

A sewer connect portable toilet looks like your normal toilet at home with a cistern and porcelain pedestal. It requires a water source and connection to a sewer, septic tank or separate holding tank. This unit does not have its own built in water tank or waste tank.

If you don't have access to a water source or somewhere to connect the waste pipe then you should look at our holding tank toilet range.

Sewer connect toilets are very popular with builders in the construction industry where a sewer connection is easily accessible. It lowers overall costs as you don't require a weekly or fortnightly service pump out as the waste is disposed of directly in to the sewer line. It is also popular as an additional toilet around an entertainment area or pool where a sewer line is present.

It is easy to clean with a floor drain for easy wash down. All our toilets are made from hard wearing plastic with long term life spans.

Question 2

Why are there no prices on the website?

Accepted Answer

Most toilets need to be delivered and we provide a tailored quote for the product that best suits your needs and we can arrange delivery. Our cheapest product does not provide some features customer’s desire.

Question 3

What is the life span of a Merlin Portable toilet?

Accepted Answer

Our early model toilets have been in the market for over 25 years now and they are still in good condition. We would expect a life of up to 20 years from our Ultra series toilets and approx 15 years on our other models. This lifespan is achieved through using our extensive range of spare parts. Raw plastic product is the same – the difference is the UV stabiliser used to provide resistance to the sun and UV. Most imported product are not stabilised to same level as our product. Most imported toilets on the market today have approx 5 – 8 year lifespan.

Question 4

Can Merlin organise delivery?

Accepted Answer

Yes, We can arrange delivery. We will need to know your location and what equipment, if any, you have at the delivery address to unload a truck.

The cheapest delivery cost will be when you are able to unload a truck and the most expensive will be when we have to hire specialist equipment to unlaod the truck for you eg tail lift, crane truck etc.

We also offer the option for you to collect your purchase from our warehouse in Acacia Ridge, our trading partner's yard in Brisbane or numerous tranpsort depots throught Queensland and the Northern Territory.

If you decide to collect your purchase in a trailer or ute, please ensure it is large enough to accommodate the unit you are picking up. Eg most toilets are approx 120cm X 120cm x 230cm tall.

Question 5

Can you lay down the portable toilets for transport?

Accepted Answer

We would not recommend it. However, yes you can transport the toilet lying down.

The toilets have a number of parts which are designed based on the toilet being in an upright position. So transporting them over a long distance may cause damage. We are unable to suggest what may happen as we have never tranpsorted them lying down.

Transporting the units lying down may result in the cabinet being marked.

Question 6

Does Merlin Rent or Hire their portable toilets/showers, waste tanks etc?

Accepted Answer

No, we dont hire or rent our products. We are a wholesaler/retailer - we sell our products to both individuals and businesses.

We dont hire our equipment as the majority of our customers are hire/rental companies and we do not wish to compete with our customers.

Question 7

Do you have second hand portable toilets?

Accepted Answer

Sometimes. But the majority of the tiime we have a very long waiting list.

We are very selective of which toilets we will sell second hand and it is hard to get our hands on large volumes of second hand units. Most second hand equipment available is approx 15 years old.

Question 8

Why should I buy a Merlin Portable Toilet?

Accepted Answer

We have been designing and building portable toilets for Australians for over 25 years. You can see that from our extensive range that we are experts in the portable sanitation industry and cater for all needs. We manufacture every toilet we sell and use the best components on the market. We stand behind our product with a two year manufacturer’s warranty, after sales service, spare parts and on going supply of treatments to keep your toilets in the best condition. There are 25 year old Merlin portable toilets still in use today – we build them to last. We support all the major rental and hire companies in Australia and they buy our product because they demand the best.

Question 9

A lot of portable toilets look the same, how are Merlin’s different?

Accepted Answer

Merlin actually design many unique toilets that you simply can’t buy anywhere else. However, a number of cheap imitations have entered the market which look similar to our current range of Ultras and Executives. Our Ultra and Executive range offer these features that set them apart:

Largest waste tank on the market – up to 750 uses
Highest grade components – European marine grade quality pumps
Generally hand pumps – they last longer. We can do foot pumps on request.
Easy access to pumps and pipes – do not require you to access the pumps under the toilet floor or through the waste tank – they are to the side for easy access. No need to take off the walls to service our toilets.
Highest grade steel skids on every toilet.
Lifting systems that are certified -12mm high grade steel that go right into the skid – this provides extra strength to the entire toilet frame.
A proper steel top frame (in toilets fitted with a lifting system). We are the only company in Australia that offers this feature – everyone else cuts this corner to save money and your safety.
Rear evacuation valves – we use the best quality fittings and we provide a fitted galvanised door cover -it is not left uncovered and open to the elements or vandals.
Don’t be fooled by imitations buy the original – buy the best.
Don’t take our word for it - ring any hire company and ask them who makes the best toilets in Australia